An Engaging Discussion on Positive Behaviour Support with Vickie Berzins from Unify Disability Services

 

An Exciting and Passionate Conversation

We had an amazing conversation with Vickie Berzins from Unify Disability Services, where we explored the depths of positive behaviour support and much more. Her enthusiasm and passion for her work were truly infectious, making this podcast episode a must-listen.

Building Trust and Rapport

One key takeaway was the importance of building trust and rapport with service providers. Emphasizing the need for honesty and transparency, Vickie highlighted how parents and clients should trust their gut feelings when choosing a provider. Genuine passion and dedication are vital in this sector, she pointed out.

Behaviour as Communication

The concept that all behaviours are forms of communication, especially for non-verbal individuals, was another fascinating topic. Behaviours often stem from unmet needs, and understanding these can help address the root causes.

The Role of GPs and Early Intervention

We discussed the crucial role of GPs in referring individuals to behaviour support services and the importance of early intervention. Seeking second opinions if something doesn’t seem right can significantly improve outcomes, making early action essential.

Networking and Provider Recommendations

The value of networking events in connecting with reliable service providers was another highlight. Offering clients multiple options and maintaining transparency about providers’ capabilities and ethics can help build trust and ensure the best care.

Passionate and Dedicated Providers

Despite the negative spotlight sometimes placed by the media, our discussion reinforced that there are many passionate and dedicated providers in the disability sector. These individuals go above and beyond to support their clients, driven by genuine care and commitment.

Future Goals for Unify Disability Services

Looking ahead, Vickie shared her ambitious plans to expand Unify Disability Services, aiming to establish multiple clinics in Queensland over the next five years. This expansion reflects her dedication to providing exceptional support and services.